How do I make my payment?
Midwest Loan Services offers multiple options for you to make your payment. We offer 24 access to our website and our phone system; You can [...]
I don’t know my loan number, where can I find this?
You can obtain your loan number by returning to the home page, selecting either Login or Register (and registering your account); Once logged into your [...]
I am locked out of my account, what should I do?
If you are locked out of your account, you will need to reset your password by returning to the home page and select Login where [...]
I am having trouble accessing my account. What should I do?
If you are having trouble accessing your account because you do not remember your username or password, return to the home page and select Login [...]
I am interested in an assumption, what should I do?
If you are interested in an assumption on your loan, the process begins by submitting your request in writing to our Special Loans department at: [...]
I am interested in a recast for my loan, what should I do?
If you would like to recast your loan, the process begins by submitting your request in writing to our Special Loans department at: specialloans@midwestloanservices.com. In [...]
How can I obtain my loan history?
You can obtain your loan balance by returning to the home page, selecting either Login or Register (and registering your account); Once logged into your [...]
How can I obtain my loan balance?
You can obtain your loan balance by returning to the home page, selecting either Login or Register (and registering your account); Once logged into your [...]
I am having a hard time reaching someone at Midwest Loan Services or the phone line isn’t working. What can I do?
If you are not able to reach Midwest Loan Services by phone, you can email our Customer Service Department by email at customerservice@midwestloanservices.com.
How can I contact Midwest Loan Services?
We can be reached by email at customerservice@midwestloanservices.com or by phone at 1-800-262-6574. Our business hours are Monday through Friday, 8:00am –8:00pm EST.
